Thursday 29 June 2017

Quote:  (866) 547-1010

Inbound Call Center SolutionsCall Center Testiomonial

Picture an entire call center team at your fingertips. Now subtract the office they would be stationed in, the rent you would need to pay for the office, and the hardware you would need to purchase and maintain. Vocal IP Networx allows you to create an entire call center remotely – so there are no traditional overhead costs.

With our Inbound Call Center you’re outsourcing the technology, not the staff, which translates into decreased spending per hour of operation and increased earnings per hour of sales.

Call Center Features:

Vocal IP Call Center Solutions

  • Screen Pops 
  • True Disaster Recovery 
  • Custom Inbound Caller IDs 
  • Custom Outbound Caller IDs 
  • National Directory Integration 
  • True Scalability 
  • No Maintenance, No Downtime
  • ONLY Pay For What You Use
  • Automated Software Updates
  • Centralized Technology For ALL Locations
  • Reduced IT Maintenance Costs
  • 24/7 SNMP Monitoring
  • Legacy TDM/IP Equipment Integration
  • Skill based routing
  • Call recording
  • Web based administration
  • Comprehensive reporting
  • Remote hang-up/barge in