Thursday 29 June 2017

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Vocal IP Professional Services Available On-site:Going the Extra Mile Is Standard Procedure

Professional Services

Vocal is a customer-first business, which means we go the extra mile for our clients…literally. Our specialists are available for on-site maintenance, instruction, and any other needs you may have. We are also available for phone, email, chat, and video chat conferencing.

Everything we do begins and ends with a limitless drive to anticipate and fulfill the communication needs of all of our clients.

A Philosophy that Pays

In a world that views telecommunications services as an interchangeable commodity, our client retention rate of 99% speaks for itself. Carrier-class monitoring systems ensure that all of our customers get the attention they deserve. In the event of a network issue, our quality control system notifies three different levels of support teams for prompt resolution—before those issues affect your business.

We deliver the same speedy service for all customers, regardless of company size. When clients contact us with a problem, a question or any other need, any time of day or night, we take charge of the issue and solve it. Our “extra mile” policy is not only something we are passionate about, it is what gives us a strong advantage over our competitors.

Call on Us

Vocal Specialists are here for the sole purpose of facilitating your business communication needs and working with you to allow for optimal business performance. Contact us today to get started.

Request a quote here.

Vocal IP Specialists are available on-site for:

  • Needs Assessment
  • Design Specialist assigned for complex solutions
  • Project Management
  • Installation
  • System Monitoring
  • Management of the PBX (including ongoing moves, adds, changes)
  • Maintenance
  • and more